Privacy Policy
We take customer privacy very seriously and guarantee never to sell, disclose, or pass on your information to any parties under any circumstances.
Website Tracking
Every visitor to this website is tracked for statistical purposes. Data such as IP address, browser version, screen resolution and ISP hostname are collected. This information is used for analysis of webstats and is never made available to anyone outside of the company in any way, shape, or form.
Cookies
Cookies are used to track session information in the ordering process, as well as in our Billing and Support Desk system.
Customer Testimonials
We never publish customer testimonials without seeking permission first. This will be done in the form of a personal email to ask whether we can use your comments on our website and/or promotional material. Testimonials submitted to hosting directories or other third party review websites will be assumed as safe to use without seeking permission first.
Ordering Process and Customer Records
During the order process we require customers to supply contact details such as their name, address, email and phone number. These are for internal records only and will never be passed outside of the company. It is important that we have these details so customers can be contacted and payments verified.
Payments
All payments are processed using either 2Checkout or PayPal. We never have access to your credit card of sensitive data and do not store these details. All customers are advised to check the website of the payment processors and read their privacy policy and terms.
Accurate Data
It is of great importance that we have accurate contact details for customers at all time. Customers can update these details by submitting an email with the new information.
Security
All customer information is kept in a secure database online with the necessary server protection measures in place. Records are also stored offline in physically secure conditions. We do not store credit card details in any way, shape or form.
Changes to this Document
From time to time this document may be changed without warning, when the document is changed we will usually post an announcement which will be found on the online forums.
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